RTHM Care · Now testing
Ongoing care for complex illnesses with visits covered by insurance.
A membership for patients with Long COVID, ME/CFS, POTS, and related conditions. Clinician-reviewed care plans, prescriptions, safety labs, and a care team that keeps things moving, with your visits billed to your insurance.
Health History2021–2026
Long COVIDDiagnosis
Sept 20, 2021POTSDiagnosis
December 20, 2022Dr VisitClinician Note
July 10, 2026Symptoms13
Shortness of breathUser Reported
Jul 18, 2026Labs3
White Blood Cells
3.7 Thousand/uL3.8 - 10.8
Creatinine
1.3 mg/dL0.76 - 1.27
Ferritin
24 ng/mL38 - 380
RTHM Care is a fit if you're:
Working with your primary care and need support for Long COVID, ME/CFS, POTS, MCAS or related conditions
Looking for an extended set of testing options as part of the workup
Seeking expanded access to treatments for complex chronic conditions
Membership
What the membership includes
1
Access to RTHM Consults
The core of the membership: visits with RTHM Clinicians, powered by an AI that holds your full clinical picture.
- Care plan creation and plan updates
- New prescriptions / Lab ordering
- Telehealth visits with RTHM clinicians
2
Ongoing care
The continuation of your care for the plan you received from our clinicians.
- Refills of your existing prescriptions and labs that keep your plan on track
- No assessment fees on RTHM medication orders
- Messaging with your care navigator team
- New prescriptions happen through your RTHM Consults.
3
Expanded RTHM AI Access
A deeper RTHM AI than the free platform offers.
- Higher daily limits: keep researching without waiting
- An AI that draws on our clinicians' knowledge base: the accumulated learning of RTHM's clinical team on treatments, labs, dosing, and contraindications in complex chronic illness.
The membership keeps your care moving.
Insurance covers your visits.
Insurance covers your visits.
RTHM Consults are billed separately, through your insurance, and your usual copay or deductible applies. Some laboratory testing and prescriptions might not be covered by your insurance.
How it works
Care that keeps adapting
1
AI builds a full picture of your case
Before your visit, our AI reviews everything (your records, medications, labs, symptom history) and drafts suggestions with its reasoning laid out: what to try next, what to adjust, what to watch for. The suggestions are sent to a clinician for review.
2
A clinician reviews, then meets with you
A RTHM clinician reviews the AI's suggestions, meets with you in a 15–20 minute telehealth visit to finalize the plan, and orders any labs or medications you need.
3
Follow the plan and track your symptoms
Complete your lab testing, follow the treatment plan, take the medications outlined in your plan, and track your symptoms. Our pro-active system checks in with you between visits to keep your full clinical picture current and ready for your next RTHM Consult.
4
RTHM clinicians keep it going
Your clinicians keep your prescriptions and safety labs up to date. If you need to address additional issues that couldn't fit into a prior visit, need labs, discuss treatment responses or are ready to update your treatment plan, you can set up as many consults as you need based on clinician availability.
Scope
What RTHM Care doesn't cover
We want to be transparent from the start: RTHM Care is focused, and you'll still need a primary care provider for services beyond its scope.
- Acute, urgent and emergent issues (e.g. strep throat, pneumonia), age-related standard screenings (e.g. cancer, heart disease)
- Urgent visits: crash and flare resources are available based on clinician availability, but we can't guarantee same-day visits.
- Messaging with clinician - only available with care navigation team
- Intravenous/injection medication prescriptions
- Referrals and intricate imaging orders (although simple imaging is fine)
- Medical equipment orders
- Tube feeding or TPN prescriptions or management
- Management or ordering of indwelling lines or devices including urinary catheters, central IV lines (ports, PICC, etc.), pacemakers, pain pumps, or other
- Controlled substance prescribing or monitoring
- Disability and accommodation letters (Your Primary Care Provider will need to issue them but we can help with wording if needed.)
Not included at launch
- Prior authorizations
- Peer-to-peer calls
- Specialty cash pay third-party labs
These aren't part of the founding cohort's membership. They may be added later as the model evolves, but you shouldn't count on them.
Still have questions?
Not yet. We're testing this model with a founding cohort first. Joining the priority list reserves your place in line and tells us you want this to exist. If we can't deliver the model, we'll tell you directly and refund your $1 automatically.
The costs are in two parts: the monthly membership subscription, which covers the services and support that insurance doesn't cover, plus your usual copay or deductible for visits, which are billed to your insurance like any doctor's appointment. You'll see the founding monthly rate when you join the priority list, before you decide anything. Nothing is charged beyond the refundable $1 reservation unless the model launches.
You can still join the priority list. Anyone in the US can. The first wave starts with select insurance plans in the 15 states where we currently operate; your answers tell us where to expand next. In the meantime, the free RTHM platform remains fully available, and RTHM Medications offers access to a focused set of medications at $49–$59 per 90 days in the states where we operate.
Your plan's standard copay or deductible for a non-specialist visit, the same as seeing any other doctor in your network. The exact amount depends on your plan, which is why we verify your specific coverage before you commit to anything.
RTHM Clinic is our concierge practice. Each patient has a dedicated clinician, long clinician visits, care navigators involved in coordination, disability and prior authorization support, and clinician messaging. It also includes access to a wider range of prescriptions (including intravenous and injectable medications and controlled substance prescribing and monitoring), plus health coaching, broader access to third-party lab ordering, complex imaging orders and referrals, peer-to-peer calls, specialty cash-pay third-party labs, medical equipment orders, tube feeding and TPN, and the ordering and management of indwelling lines and devices. RTHM Care is a membership scoped to have AI at the forefront of each interaction, with a clinician involved whenever changes to your care plan are needed. Clinic is depth; Care is sustainable access.
Because insurance reimbursement covers clinician time and very little else. Everything that makes ongoing care work (refill coordination, safety lab ordering, navigation, and tech platform access) isn't reimbursed by anyone.
RTHM clinicians are trained in Long COVID, ME/CFS, POTS, MCAS, and related conditions. This is what we focus on. Care plans are generated with HIPAA-compliant AI focused on these conditions and are reviewed, modified, and approved by a licensed clinician before anything reaches you.
Help us prove this model can work.
If enough patients want this, we'll build it. That's genuinely how this works: the founding cohort is how we find out.
Open to anyone in the US · $1 refundable reservation · No membership charge unless the model launches